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Q&A

We have compiled frequently asked questions from our customers in a Q&A format.

Q&A

  • Is there a parking lot? Can I park right next to the villa?

    Each building can accommodate one parking space.If you require two or more units, please contact us in advance.
    You cannot park directly nexContinue reading
  • How do I register for a barbecue?

    We will send you a confirmation text message approximately two weeks before your reservation.
    If you would like a barbecue, please let us knContinue reading
  • Are there any restrictions regarding the barbecue?

    The period during which you can have a barbecue is from the third Saturday of April until November 2nd.
    Also, since it ends at 9 PM, we recoContinue reading
  • Can I stay with my pet?

    Available.As a general rule, there is a charge for bringing in up to two small dogs.
    However, only two of the five buildings allow pets.
    PleContinue reading
  • Is cooking possible?

    The kitchen includes a refrigerator, microwave oven, electric stovetop, rice cooker, water filter, and kettle.Also, most cooking utensils anContinue reading
  • Are there any restaurants or convenience stores nearby?

    Within a 10-minute walk,"Hoto (noodle soup)""Steakhouse""Izakaya""Italian cuisine"
    There are several restaurants, including a "family restauContinue reading
  • Do you have bath towels? (About amenities)

    Available.For information on amenities, please refer to the HP link page.

    https://clairiere.jp/facility
  • What time is check-in?

    Generally, it's after 3 PM.For buildings where cleaning and other maintenance have been completed,
    You can enter earlier, so please be sure Continue reading
  • How do I check in?

    Please stop by the reception desk, and we will give you the key.Please arrive around 6 PM.
    If you will be late, please be sure to contact usContinue reading

Reservations and Inquiries

Please contact us if you have any questions.